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Refund and Cancellation Policy

Last updated: November 7, 2026

Cancelling

You can cancel Pro at any time using the link in your payment receipt email from Paddle. After you cancel, you keep Pro until the end of the period you already paid for, and your account then returns to the Free plan. You will not be charged again.

Refunds

[Confirm this with your lawyer and match it to your Paddle settings:] If you are not happy with Pro, ask for a refund within 14 days of your first payment and we will refund it in full. After that, payments for a period already started are not refundable, but you can cancel to stop future charges. If a charge was a mistake, such as a duplicate payment, contact us and we will put it right.

How to ask

Email [email protected] with the email address you signed in with, or use the link in your Paddle receipt. Paddle is our seller of record and processes refunds; they go back to your original payment method.

Free plan

The Free plan costs nothing and needs no card.

DropCrate, P.O. Box 5023, Reno, NV 89503, USA.